Print
Share page with AddThis

KEB - Complaints from the Public Relating to District Employees, Contracted Service Providers, Administration, or Students

The Board places trust in its administration, employees, and students and, as such, desires to support their interactions in a manner respectful to all parties.

Individual Kearsarge Regional School District School Board members will refer any complaint they receive relating to District employees, contracted service providers, administration, or students through the proper “chain of command.”  The School Board will not hear or act upon complaints until the complainant has brought forth their concern through appropriate and applicable administrative procedures.  The Board will allow exceptions to this provision for complainants whose complaint relates solely to School Board actions or operations.

In the event a complainant registers a concern directly with an individual Board member, the Board member and complainant shall address the concern using the following procedure:

  1. The Board Member shall refer the complainant to the Superintendent to register the complaint.  The Superintendent may delegate the investigation of the complaint to the Assistant Superintendent, Principal, or legal counsel.

If deemed appropriate, the Superintendent or designee may inform the subject of the complaint of the nature of the complainant’s concern(s).  The Superintendent or designee may also provide the subject of the complaint an opportunity for explanation, comment, and presentation of facts.  After review of the complaint, the Superintendent or designee shall seek to resolve the matter and report the related outcome to the School Board.

  1. If the member of the public will not present the complaint to the Superintendent, the Board Member shall ask the complainant to document the complaint in a signed written document.    The Board member will then refer the documented and signed complaint to the Superintendent for investigation.
  2. After the resolution of the complaint has occurred, the complainant believes the Superintendent, Assistant Superintendent, Principal or legal counsel has not provided a satisfactory response to the complaint, the complainant may request the School Board hear the complaint.

After taking reasonable efforts to resolve their complaint directly with the Superintendent, members of the public may bring complaints relating to the Superintendent to the School Board Clerk.  The School Board Clerk will bring the complaint to the School Board Chair.  If deemed appropriate, the School Board may inform the Superintendent of the nature of the complainant’s concern(s).  The School Board or designee may also provide the Superintendent an opportunity for explanation, comment, and presentation of facts.

  1. The School Board will hear and act upon the complaint only by majority vote.  The School Board may decline to act on any complaint that, in the School Board’s sole judgment, would interfere with the Superintendent's ability to administer the district properly.  All School Board decisions shall be final.
  2. In accordance with procedure number three above, should the School Board decide to hear and act upon a complaint pertaining to District Employees, Contracted Service Providers, Administration, or Students, the School Board shall determine whether they will hear the complaint in public or non-public session.  This decision will be made in compliance with RSA 91-A:3 and the laws pertaining to student and family privacy rights. 
  3. The Board shall also determine whether it is appropriate to inform the subject of the complaint of the hearing to provide them with further opportunity for explanation, comment, and presentation of the facts to the Board.
  4. If the Superintendent is the subject of the complaint, the Board shall determine whether the complaint should be heard in public or non-public session in compliance with RSA 91-A:3.  If deemed appropriate, the School Board may inform the Superintendent of the nature of the complainant’s concern(s).  The School Board or designee may also provide the Superintendent an opportunity for explanation, comment, and presentation of facts.

 

First Read:   May 7, 2009, January 12, 2023
Second Read:  May 21, 2009, February 2, 2023
Third Read:  June 25, 2009
Adopted:  June 25, 2009, February 2, 2023
Revised: February 2, 2023
Last Review: February 2, 2023