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KE – Complaints from the Public Relating to Instruction, Discipline, Learning Materials, District Programs, Resources, or Procedures

The Kearsarge Regional School Board places trust in its administration, employees, and students and, as such, desires to support their interactions in a manner that is respectful to all parties.   

The School Board believes that complaints and grievances are best handled and resolved by the parties directly concerned.  Therefore, the proper channeling of complaints involving instruction, discipline, learning materials, District programs, resources, or procedures will be as follows:

  • 1st Level of Referral:   Teacher
  • 2nd Level of Referral:   Building Admin. (e.g. Principal or Asst. Principal)
  • 3rd Level of Referral:  District Admin. (e.g. Superintendent or Asst. Superintendent)
  • 4th Level of Referral:  School Board

    Individual Kearsarge Regional School District School Board Members will refer any complaint they receive relating to instruction, discipline, learning materials, district programs, resources, or procedures through the proper “chain of command.”  The School Board will not hear or act upon complaints until the complainant has brought forth their concern through appropriate and applicable administrative procedures.  The Board will allow exceptions to this provision for complainants whose complaint relates solely to School Board actions or operations.

In the event a complainant registers a concern directly with an individual Board Member, the Board Member and complainant shall address the concern using the following procedure:

  1. The Board member shall refer the complainant to the Superintendent to register the complaint.  The Superintendent may delegate the investigation of the complaint to the Assistant Superintendent, Principal, or legal counsel.
  2. If the member of the public will not present the complaint to the Superintendent, the Board Member shall ask the complainant to document the complaint in a signed written document. The Board Member will then refer the documented and signed complaint to the Superintendent for investigation.
  3. After the resolution of the complaint has occurred, if the complainant believes the Superintendent, Assistant Superintendent, Principal or legal counsel has not provided a satisfactory response to the complaint, the complainant may request the School Board hear the complaint.
  4. The School Board will hear and act upon the complaint only if agreed to by majority vote.  The School Board may decline to act on any complaint that, in the School Board’s sole judgment, would interfere with the Superintendent's ability to administer the district properly.  All School Board decisions shall be final.
  5. Additionally, should the School Board vote to hear and act upon a complaint pertaining to Instruction, Discipline, Learning Materials, District Programs, Resources, or Procedures, they shall determine whether the complaint will be addressed in public or non-public session.  This decision will be made in compliance with RSA 91-A:3 and the laws pertaining to student and family privacy rights.

See Also:

IGE - Parental Objection to Specific Course Materials
IHAM - Health Education and Exemption from Instruction
IJL – Library and Instructional Materials Selection and Reconsideration
IJL-R – Procedures for Addressing Challenged Library and Instructional Materials


First Read:  January 12, 2023
Second Read:  February 2, 2023
Adopted:  February 2, 2023
Revised: N/A
Last Review: February 2, 2023